In this course, you will learn the basics of network and user support, which are essential for a successful career in this field. You'll start with learning how to support endpoints, networks, and users by diagnosing problems and documenting them. Then, you'll move on to working as a part of a help desk team and troubleshooting networks and endpoints. Finally, you'll learn how to remotely support users and access networks. This course will give you the knowledge and skills you need to be successful in IT.
Skills You Will Learn
Documentation, Support, User support, Endpoint Devices, Help Desk, Network Troubleshooting
